At Slogover.in (“Site”, “we”, “Our”), we want to make sure that your online shopping experience is great in terms of range, price and delivery. We understand that there could be situations where you might want to return your purchase and we would be happy to facilitate the same as explained below
RECEIVED A DAMAGED PRODUCT?
We are sorry for the inconvenience caused. We will arrange for the replacement or refund. Please send us an email on [email protected] with an image of the damaged product.
Please don’t accept delivery of any shipments where outer packaging is damaged or tampered with in any manner. For any reason, after taking the delivery, if you realize and recognize that the product is damaged in any manner, you must report this to our customer service within 24 hrs of delivery of the shipment. These returns will not be accepted if there is a visible marks and/or identification of use of the product.
If you receive a damaged or defective item, or an items not ordered by you, please contact our Customer Service within 48 hours of delivery and provide details of the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. Customer Service will make every reasonable effort to assist you with your return. If you do not contact Customer Service with in time, you are responsible for all return shipping charges.
QUALITY ISSUE?
If you feel that the product doesn’t meet your expectation, you can ask for a replacement or refund provided the product is in a saleable condition.
MISSHIPMENT?
Ordered a Wicket Keeping Glove and received Batting Glove, Sorry for the unpleasant surprise. Inform our Customer Service within 48 hours of delivery and provide details of the order number and item number from your original confirmation e-mail, as well as your e-mail address and phone number. We will arrange to collect the wrong product from you and reship the right product to you at the earliest.
DIDN’T GET THE RIGHT SIZE?
You needed a size larger or smaller product, send us the product, let us know your requirement and we will arrange for a replacement.
WHO WILL BEAR THE SHIPPING CHARGES FOR GOODS RETURNED?
If the goods are returned because of any product damage or misshipment, we will replace the product and bear the cost of return shipment.
PLEASE NOTE:
Slogover.in reserves the right to refuse any excessive and/or bad faith returns. Returns received for size must be received in new and unworn condition. All tags and labels must be attached.
All Refunds and Replacements should be claimed within 15 days of receipt of the product.
All the Refunds, Replacement will be processed once the returns are received at our office.
Items purchased from an Authorized DSC dealer (Offline) must be returned to the place of purchase.
HOW TO FILE A RETURN REQUEST?
Fill in the necessary details here like the reason of return and action needed to be taken i.e. replacement, refund.
Please send your package with your Order Id to the address mentioned below,
Slogover.in,
Attn. Customer Returns Dept. (Online),
3C, Sheikh Sarai Phase-1
New Delhi – 110 017 (INDIA)
Tel: 9953099105
Information about the website:
Information about products on the website is based on material provided by suppliers and product manufacturers. You understand and agree that we will not be responsible for inaccuracies or errors caused by incorrect information supplied to us or by manufacturers or suppliers changing product specifications without notice to us. You agree to make your own enquiries to verify information provided and to assess the suitability of products before you purchase.
Cancellations by the Customer:
In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount. We will not be able to cancel orders that have already been processed and shipped out by us. slogover.in has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by khelmart.com and accept decision of slogover.in regarding the cancellation.
Product description/Manufacturer Warranty:
slogover.in is an online portal for sales facilities wherein customers can buy products at a discounted rate. slogover.in itself does not provide any warranty regarding the quality or performance of the products and held responsible for the same. The users understand and acknowledge that slogover.in shall not be responsible for quality of products, replacement. slogover.in shall not make any representation or Warranty as to the attributes (such as quality, value, marketability, etc.) of the products or services proposed to be sold or offered to be sold by the manufacturer/seller or purchased by the buyer.